We always try to exceed our customer's expectations. Customer satisfaction is always our priority. We understand that requirements change and we aim to make this process as easy as possible.
When do we accept the returns?
- product is faulty
- product does not match the description
- The customer is responsible for the cost of an item's return
- Item must be unopened and in original condition.
- A restocking fee may apply.
- You may be offered a full refund, partial refund or exchange.
Pikabu reserves the right to refuse a return or refund for any product or service.